1. Always bring the complete ad in with you & make sure the ad shows the sale dates
2. Check out at customer service- you will more than likely end up there anyway- so why not start there. (they should not refuse to check you out at CS either. You can explain to them why you are there- because you don’t want to wait in 2 lines!)
3. You are entitled to a gift card regardless of a Price Match. There is no rule that states otherwise in their policy to date. The only time I think this could be argued is if the ad specified you spend a certain amount of $ to get the gift card. So for example if it was Get a $5 GC wyb $10 worth of Oreo Cookies- and Oreo Cookies were $2.00 each at Target, but $1 each at Wags… if you wanted to price match- you would now have to buy 10 packages of Oreos instead of 5 in order to get the gift card.
4. If you are told that you are not entitled to a gift card- ask to speak to the manager. Many problems are solved by requesting a member of management. Not all, of course, but if you are still given a problem about getting your gift card- ask why and could they please show you where it says that you are not entitled to it if you price match.
5. If you feel there may be issues surrounding your purchase because of previous problems- locate the manager before you shop and express your concerns. You may as well know up front if management will refuse you and you get stuck purchasing something you normally wouldn’t if it weren’t for the incentives. But still ask that they validate the refusal by showing you this policy in writing.
6. If you are refused by management- although it is frustrating- my suggestion would be to e-mail corporate. You could call- but a written reponse that corrects the problem, can be printed out and taken to the store and shown to management instead of just taking your word for it.
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